Filling out forms, ugh. We understand but our Pre-arrival Butler Form is different. Honestly! You say you’re not big on planning ahead, more in the moment? That’s fine, your Butler and the Serenity staff are ready when you are, but we’d still like to make sure your suite is personalized for your arrival. So, about a week before you are scheduled to arrive at Serenity at Coconut Bay fill it out here and click send. We’ll do the rest.
To start, your Plunge Pool Butler Suite features a stocked minibar starting with your choice of two bottles of your favorite premium spirits from Scotch or Irish whiskey to cognac or tequila. You’ll need some mixers too, let us know what you prefer, and your Butler will stock your bar daily along with bottled water, soda and juice. Your Butler will also be happy to blend a few cocktails and share a few recipes, just ask.
Do you have dietary preferences? Our talented culinary team will create delicious, personalized meals no matter what your needs. In addition to our vegan menu offerings at every meal, we offer gluten- dairy- and sugar-free, vegetarian, and can accommodate many dietary allergies from nuts to shellfish. Remember too at Serenity, in addition to reservation-free dining at The Greathouse Restaurant you have the choice of everything from 24-hour contactless room service to your Butler arranging breakfast in bed or a private in-suite dinner under the stars.
Of course, we want our couples to get the most out of their romantic Serenity getaway and we can help you make your personal celebration something extra special – planning a birthday surprise, popping the question, the anniversary of the day you met, your honeymoon, your wedding anniversary or whatever it may be. Let us know and we’ll make it memorable. Occasions aside, if you’re thinking pampering and romance your Butler will see to all the details for an in-suite spa treatment or a private beach cabana picnic.
Whether you are a return guest or a first-time visitor to Saint Lucia we can answer your questions and make recommendations about what the best experience will be for you. And if you already know that you’d like to zipline, go horseback riding on the beach, or have a private island tour, we will coordinate with you to make a reservation.
Arguably the most important question for you is the last one on our Pre-Arrival Form: Other Special Requests? Truly, your answer is the first step for your Butler and our Serenity team to create the ambiance you desire, to envelop you in what makes you comfortable, and assure your privacy while providing the amenities that will make your stay go above and beyond your expectations. Don’t hold back. Don’t be shy. If you’re not sure please ask.