SERENITY SPECIAL OFFERS

• Spacious plunge pool suites ranging in size from 1200-1900 square feet of combined interior and exterior spaces
• Luxury accommodations and contemporary décor featuring custom mahogany king beds, private wet bar & patio
• Spacious bathroom with soaking tub and rain shower, signature scents and pillow menu
• Champagne and cold towel on arrival plus personalized guest in room registration
• Intuitive Butler Services including: complimentary packing and unpacking services
• Ironing services as needed
• Gourmet dining for breakfast, lunch & dinner
• 24-Hour Room Service

• Complimentary Wi-Fi
• Complimentary International long distance
• Unlimited Premium cocktails, wines & liquors in two Serenity Bars
• Personalized in-suite stocked mini-bar with premium liquors
• Private transfers to and from Hewanorra International airport
• Unlimited use of tennis courts and fitness facilities
• Complimentary golf cart transfers to resort beach
• Complimentary access to Coconut Bay’s 8 restaurants, 7 bars, 5 pools & waterpark
• Access to Serenity’s private pools and beachfront cabanas
• Nightly entertainment
• Unlimited non-motorized water-sports including: kayaking, stand-up paddleboarding and Snorkeling

The CDC recently declared Saint Lucia’s COVID-19 risk to VERY LOW, carrying their “No Travel Health Notice” designation. For additional details click here

• Successfully keeping its visitors and residents safe since our borders reopened, Saint Lucia is ranked #1 in the Caribbean for its COVID-19 response with the lowest cases per capita and no deaths. For details click here.
• Saint Lucia’s current Travel Protocols include a negative COVID-19 PCR test result within 7 days of travel and filling out a pre-arrival registration form. NOTE: Be sure to visit Saint Lucia’s website for updates on arrival protocols.

• Endless areas for social distance with Coconut Bay’s 85 acres, 5 pools, waterpark and one mile of private beach.
• Limited guest occupancy guarantees more personal space in abundant public areas.
• New seating arrangements provide distance and comfort on the beach; at our five pools; while dining and having cocktails at our nine restaurants and seven bars, indoors and out.
• Our staff have daily health screenings, undergo temperature checks, wear Personal Protective Equipment, and follow strict health and safety guidelines at all times.
• Our vendor partners including airport drivers and tour providers are government certified, implement strict sanitization measures, wear personal protection equipment, and have their temperatures taken daily.
• A full-time nurse is located on resort and a physician is on call ready to assist with any medical issue or emergency.
• Our Paradise Protection Protocols are in place with thorough sanitization procedures, including using electrostatic sprayers; high-traffic and high-touch areas are continually disinfected; a door seal signals a cleaned and sanitized room; hand sanitizer stations are easily accessible throughout the resort when handwashing isn’t possible; touchless temperature checks help monitor guest and staff health on a daily basis.

*HASSLE-FREE BOOKINGS: Our best rates are guaranteed and easy to reserve right here on our website.
*HASSLE-FREE CANCELLATIONS: Guests can cancel their reservation with a Coconut Bay representative (in writing or on the phone) up to 72 hours prior to scheduled arrival date and be provided with a full refund (valid for travel through 12/15/20). For travel 12/16/20- 6/30/2021, guests can cancel 14 days in advance of arrival for a full refund. For travel 7/1/2021 and beyond, standard cancellation policies will apply. Cancellation confirmation must be received in writing as penalties will apply for NO SHOWS.
*NO CHANGE FEES: In the event you need to change your travel dates, don’t stress, our team will be happy to assist you without any change penalties as long as details are received at least 72 hours prior to your scheduled arrival date for travel through 12/15/20. For travel 12/16/20- 6/30/2021, guests can change travel dates 14 days in advance of arrival with no change fees. For travel 7/1/2021 and beyond, guests can change travel dates 21 days in advance of arrival with no change fees.

All policies and procedures are subject to change.