Whether you’re planning a honeymoon, anniversary, or relaxing Caribbean getaway, learn everything you need to know before your stay at Serenity at Coconut Bay. This guide answers common questions about our couples only all-inclusive resort, luxury suites, butler service, dining, amenities, airport transfers, and resort policies to help you plan with confidence.
Serenity at Coconut Bay is an exclusive, couples only, all-suite luxury retreat designed for couples seeking privacy, romance, and personalized service. Welcoming guests 21 years and older, Serenity offers an intimate escape featuring spacious plunge pool suites, dedicated butler service, gourmet dining, and a tranquil atmosphere where every detail is thoughtfully curated for an elevated Caribbean experience.
Yes, Serenity at Coconut Bay is an all-inclusive luxury suite resort featuring gourmet dining, premium drinks, butler service, private airport transfers, non-motorized water sports, nightly entertainment, and more.
Serenity at Coconut Bay is a couples only, luxury, all-suite 5-star resort with butler service and very spacious private plunge pool suites. A peaceful escape just steps away from the vibrant energy of Coconut Bay. Coconut Bay Beach Resort & Spa is a 4-star premium all-inclusive resort with two worlds in one, Harmony the adults only side and Splash the family-friendly side. As a luxury all suite resort, Serenity at Coconut Bay guests enjoy exclusive amenities while also having access to all restaurants and facilities at Coconut Bay Beach Resort & Spa.
Yes, guests of Serenity will enjoy shared access to Coconut Bay’s spectacular one-mile stretch of golden-sand beach, located along the southern coast of Saint Lucia. Whether relaxing in a private beach cabana, taking a leisurely stroll along the shoreline, or enjoying the warm Caribbean waters, the beach offers a serene setting that perfectly complements Serenity’s intimate luxury experience.
Serenity’s plunge pool butler suites offer both 110V and 220V electrical outlets
Serenity is designed for leisurely resort walks, and your butler is happy to whisk you around using golf cart service upon request. Whether you’re heading to a beach cabana, the boutique, one of our nine restaurants or a spa appointment, your butler will coordinate transportation.
Travel insurance is not required but is strongly recommended to help protect your luxury retreat against unexpected challenges or flight cancellations. By having an IMG iTravel Insured travel protection plan, you could be reimbursed up to 100% of your trip interruption costs in the event of severe weather, flight disruptions or other covered reasons.
Yes, complimentary standard Wi-Fi is available in each suite and throughout the resort.
There are two airports on the island of Saint Lucia but guests of Serenity at Coconut Bay should fly into Hewanorra International Airport (UVF), located just five minutes from the resort.
Yes, we make airport transfers easy for Serenity guests. Upon arrival in Saint Lucia once you exit the customs and immigration area, simply look for the Coconut Bay Kiosk and advise our agent at the desk of the primary name for your reservation. Our agent will quickly arrange for your private transfer to the resort. For departures, your butler will arrange your private return to the airport according to your flight departure time.
All travelers are encouraged to complete Saint Lucia’s required immigration and customs forms up to 72 hours prior to arrival. To expedite your process through Saint Lucia Customs and Immigration, we recommend completing Saint Lucia’s Electronic Immigration Form on Saint Lucia’s website. If you do not complete prior to arrival, a paper form will be provided for you to fill out in the Saint Lucia Immigration area.
Serenity at Coconut Bay features 36 spacious luxury suites (1200-1900 Sq Ft), creating an intimate, boutique atmosphere designed exclusively for couples. Each suite is thoughtfully appointed with a private plunge pool with waterfall, expansive indoor and outdoor living space, and personalized butler service, ensuring an exceptional level of seclusion, comfort, and attentive hospitality.
The suites in Serenity at Coconut Bay vary in size by room category. The Plunge Pool Butler Suite is approx 1,250 sq. ft., Premium Plunge Pool Butler Suite is approx 1,500 sq. ft., and the Grande Plunge Pool Butler Suite is approx 1,900 sq. ft.
In addition to personalized butler service, every luxury suite in Serenity is thoughtfully appointed with an array of premium amenities designed to provide exceptional comfort and convenience. Guests enjoy complimentary Wi-Fi, individually controlled air conditioning, a ceiling fan, a 55-inch Smart TV, and a built-in sound system for a seamless in-suite entertainment experience. Each suite features luxurious bath amenities, plush bathrobes and slippers, a hairdryer, and a beautifully appointed bathroom including soaking tub and glass-enclosed rain shower. The personalized wet bar is stocked upon arrival and replenished as desired with refreshing sodas, bottled water, and premium top-shelf spirits. Additional in-suite comforts include a private ice maker, coffee and tea service, espresso machine, iron and ironing board, in-room safe, and thoughtful touches including snacks, Molton Brown bath amenities and more. READ MORE HERE
Yes, every luxury suite features its own private plunge pool with waterfall and secluded outdoor patio
Yes, personalized and curated butler service is included with every suite in Serenity at Coconut Bay
Your butler is available throughout your stay to assist with unpacking and packing, laundry, ironing, dinner reservations, transportation, special requests, booking spa treatments and excursions, and personalized services. Complete your pre-arrival guest form so your butler can best prepare for your stay. Learn More: 24-hour Butler Service with privacy service box.
Yes, Serenity guests enjoy stay at one, play at two privileges with access to all restaurants and bars at Coconut Bay Beach Resort & Spa
Yes, your butler will also see to every detail of gourmet, in-suite dining from breakfast in bed to romantic dinners and room service is available 24 hours
Yes, Serenity at Coconut Bay is committed to creating a personalized dining experience that caters to each guest’s individual needs and preferences. The resort’s culinary team is pleased to accommodate food allergies, dietary restrictions, and special requests with advance notice, ensuring guests can enjoy an exceptional selection of gourmet dining options with confidence. Please advise your butler on arrival or indicate on the butler pre-arrival form any allergies and dietary restrictions so we can ensure your meals are exceptional.
Yes, guests are invited to embrace the opportunity to dress up and enjoy a sophisticated dining experience, with stylish resort wear that complements the relaxed yet luxurious ambiance of the resort. The dress code enhances the exceptional culinary experiences while maintaining the elevated island elegance that defines Serenity.
Yes, vegetarian, vegan, and gluten-free menu options are available throughout the resort. Our chefs are happy to accommodate special dietary needs, including vegetarian, vegan, gluten-free and allergy-sensitive meals. Please share preferences on arrival with your butler or prior to your arrival via the butler pre-arrival form.
Serenity’s dedicated butlers are delighted to assist in creating unforgettable moments tailored to your celebration. Whether planning a romantic proposal, commemorating an anniversary, celebrating a birthday, honeymoon or marking another meaningful milestone, your butler will thoughtfully coordinate personalized touches and special arrangements to make each occasion truly unforgettable. From intimate surprises to private celebrations, every detail is carefully considered to ensure your occasion is as unique and special as you are.
Yes, select from a range of specialty treatments, and your butler will gladly schedule an appointment with our Sanctuary licensed therapists to transition your suite into a spa oasis right on your patio https://serenityatcoconutbay.com/spa-treatments
Yes, Serenity offers honeymoon packages and a honeymoon registry for newlyweds and couples
Yes, private candlelit dinners can be arranged by your butler
Saint Lucia offers an extraordinary collection of excursions that showcase the island’s natural beauty, rich culture, and adventurous spirit. Guests can explore the iconic Pitons, relax in the rejuvenating mineral-rich waters of the Sulphur Springs Park mud baths, or set sail along the island’s stunning coastline on a private or shared catamaran cruise. For those seeking adventure, options include snorkeling in crystal-clear waters, rainforest exploration, ziplining through lush tropical landscapes, and guided island tours showcasing Saint Lucia’s breathtaking scenery, vibrant culture, and hidden gems.
Couples can enjoy several excursions such as sunset catamaran cruises, private island tours, ATV excursions, horseback riding, chocolate tours, in addition to visits to the World Heritage Pitons and Sulphur Springs
Yes, catamaran cruises are available and are among Saint Lucia’s most popular excursions. Guests are invited to enjoy the catamaran for sunset or snorkeling cruises.
All excursions can be arranged/reserved by your Serenity butler.
No, to ensure the comfort, safety, and vacation experience of all guests, pets and service animals are not permitted at Serenity at Coconut Bay. As an all-inclusive resort with open-air dining, shared recreational spaces, and unique environmental considerations, we are unable to accommodate animals while maintaining the standards and atmosphere our international guests expect and enjoy
Smoking is not permitted in Serenity’s luxury suites. Smoking is permitted only in designated outdoor areas throughout the resort.
Cancellation policies vary by rate, travel dates and booking method. Please review the applicable Terms & Conditions, refer to your reservation confirmation or contact our Reservations team for complete details.
Yes, standard taxes and gratuities are included in Serenity at Coconut Bay’s room rate. However, there is a Saint Lucia Tourism Levy of $6 per adult which is not included in the rate and will be collected upon arrival as this is government imposed. Additional taxes (VAT) will apply for tours/excursions, spa services and private events.
No, as gratuities are included in your all-inclusive rate however; guests may choose to reward our staff, at their discretion, for exceptional service.
Last updated: August 2026
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