While we recommend the purchase of travel insurance with your vacation package, Serenity at Coconut Bay provides you with assurances including a refund with no penalty, so you can plan your all-inclusive stay with us without concern for weather-related events. And remember, Saint Lucia’s location in the southern Caribbean has prevented us from being in the area of systems with hurricane potential.
Is Saint Lucia in the Hurricane Belt?
You may cancel your confirmed reservation for a refund or reschedule without penalty when our Hurricane Pledge takes effect:
You also have the option to reschedule your vacation for the same number of nights without penalty or change fees within one year (12 calendar months) of your original arrival date. Coconut Bay will guarantee your original rate and original room category for the original season booked (Fall, Winter, Spring, Summer, Holiday, subject to availability, black-out dates may apply) within the 12-month period.
You may also reschedule your Serenity at Coconut Bay vacation:
You also have the choice of a refund or credit: